In our first 2 years in the US, we have tried to make KOOKABURRA HOCKEY STICKS the most desired stick possible and have allowed returns for occurrences that happen in routine play. However, in trying to keep the Spirit of Hockey alive, but coming into line with our competitors,we have decided to publish our warranty.

 WHAT IS COVERED UNDER OUR WARRANTY:

We will repair or replace your stick if broken during the normal course of play within Four (4) MONTHS OF PURCHASE.

If you purchase the stick throuk our website, keep a copy of your invoice/receipt for verification.

If you purchase a stick through one of our  retailers, please see them for warranty service.

Although rare,defective workmanship sometimes happens, We will replace any visible broken stick within the warranty period. Avisibly broken stick is defined as one that would be considered unfit for match play by an umpire.

EXAMPLES OF BROKEN STICKS INCLUDE: A stick from which the head or a large portion of the head,has detached, or a handle or shaft that is in two or more pieces.

NOT COVERED UNDER OUR WARRANTY:

Generally, a stick will not be replaced or repaired for superficia, cosmetic damage that are the result of routine play.Such damage does not affect the play of the stick.

EXAMPLES NOT COVERED: chips,scrateches,nicks,invisible cracks,vibrations,unraveling grips,cracks or flaking of the paint or label,worn stick heel or any result of normal use.The above does not affect the play of the stick.

Carbon fiber CHIPS and EXPLODES when subjected to trauma (i.e. STICK HITTING STICK-hence the HACKING RULE).If you don't believe it does watch any FORMULA 1 or INDY RACING CAR when hits the wall.

Chips can be readily fixed with epoxy resin purchased at any hardare/automotive store or from us.

YOU have purchased one of the best sticks available, the same models and lines that are used by International Players in the WORLD CUP and OLYMPICS.

THE BEST WAY TO HELP YOUR STICK HAVE A GOOD LIFE:

First, choose a stick for you level of play and position.That is, a beginner should not be playing with a high carbon stick.Start with a wood, wood/fiberglass combo or a low carbon stick.Learn the feel and touch of the game.The time for that expensive high carbon stick will come if you learn fundamentals well and practice.

Do NOT toss or throw your stick.We cannot count the number of sticks that we have seen toss/thrown by plaers when they come off the field tired, angry or to get a drink.

Do not subject them to extreme temperatures when not being played with.

WITH GOOD CARE YOUR STICK WILL SERVE YOU WELL. LOVE THEM BACK.